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Privacy Policy

Effective Date: 03/25/2025

Last Updated: 03/25/2025

Website: https://aigentc.ai

Business Name: aigent-c

 

1. Overview

Aigent-C (“Aigent-C,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, use our AI-powered business agents, or engage with our services.

 

2. Information We Collect

We collect information to provide better services to all our users. This includes:

a. Information You Provide

  • Name, email, phone, company name, job title

  • Project inquiries, feedback, support requests

  • Billing and payment information (processed via a secure third-party provider)

b. Information Automatically Collected

  • IP address, browser type, device type, operating system

  • Usage activity on our website and SaaS platform

  • Cookies and similar tracking technologies

c. Customer Data (via SaaS platform)

  • Business workflows, sales/contact information, CRM data

  • Prompts and responses submitted via our AI platform

  • Files, leads, and communications processed by our AI agents

 

3. How We Use Your Information

We use collected information to:

  • Provide and improve our AI agents and platform

  • Customize AI responses and optimize workflows

  • Process transactions and deliver customer support

  • Perform security, auditing, and system diagnostics

  • Comply with legal obligations

 

4. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Hosting, CRM, billing, cloud providers (e.g., AWS, Relevance AI, OpenAI)

  • Legal Authorities: If required by law or to protect rights and safety

  • Integration Partners: Only with client authorization (e.g., Salesforce, HubSpot)

All partners are required to comply with applicable privacy laws, including GDPR and CCPA.

 

5. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data

  • Request deletion or restrict processing

  • Withdraw consent at any time

  • Object to automated decision-making

  • File a complaint with a data protection authority

Contact us at [email protected] to exercise your rights.

 

6. Data Security

We use technical, administrative, and physical safeguards to protect your data. All SaaS clients are assigned logically separated workspaces. Data is encrypted in transit and at rest.

 

7. Retention

We retain personal data only for as long as necessary to fulfill business and legal purposes, after which it is securely deleted or anonymized.

 

8. International Transfers

We may process data outside your country, including in the United States. If so, we comply with cross-border transfer standards, such as the EU Standard Contractual Clauses.

 

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

 

10. Updates

We may update this policy. Material changes will be communicated via email or platform notice.